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Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy outlines how we collect and store the information you submit via the Fortuix Agent website.

We will defend these principles:

  • To maintain transparency in how we collect and process your personal information:

We aim to empower you to make informed decisions about the use and processing of personal data. That’s why we created this website. We employ a variety of methods and procedures to provide you with relevant information on how personal data is used.

If we determine you require specific details, we will provide them at the scheduled date and time.

We are happy to answer any questions you may have and provide any clarification you require regarding legal limitations. You can reach us by email at the address below: info@fortuix-agent-ai.com

  • Personal data will be used exclusively for the purposes outlined in our policy.

We may process your personal data for a range of purposes, including granting you access to the website, integrating with third-party trading platforms (the ‘Services’), improving the site, safeguarding our rights and interests, supporting the maintenance and delivery of the Services, complying with legal and regulatory obligations, and conducting administrative and business activities to support the provision and use of the Services.

We also process personal data to gain clearer insight into your preferences and needs.

  • Use essential tools to safeguard your personal data rights:

We have dedicated resources to support you in exercising your rights. You may contact us at any time to request your personal data. We will update or delete it, cease its processing for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.

  • Safeguard your personal data:

While we cannot guarantee absolute security for your personal data, we assure you of our ongoing commitment to use a comprehensive set of methods and techniques to safeguard it.

Our privacy and security policy is thorough.

1. Scope?

This policy outlines the personal data the company collects from individuals and explains how we process it, share it with third parties, and secure that data.

This Policy covers information relating to identified or identifiable individuals. An identifiable individual is someone who can be identified directly or by combining other information we hold or access.

The Policy defines “processing” as any action involving the collection or use of personal data. This encompasses the management, organisation and storage of such data.

Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly collect information from minors nor do we permit them to use our services. If we become aware that we have collected information about a child, we will delete it promptly.

2. What types of personal data do we hold about you?

Whenever you access our services and channels or visit our website, we collect personal data. Sometimes we may ask you to provide this information directly; at other times we gather it by analysing your use of our services and channels or by obtaining it from our third-party partners.

3. You are under no obligation to share personal information with the company, and there are no penalties for choosing not to.

You are not required to provide any personal data. However, in certain circumstances, this may prevent us from offering our services or users from accessing the website.

4. What categories of personal data do we collect? When you visit our website, we gather the following personal information:

This data includes your online activity log, traffic data (including IP address, access date and time), chosen language, software crash logs, browser type and details of the device you used. The collected information is not private and cannot be used to identify you.

Personal data we receive from you: any personal information you choose to provide when connecting to a third-party online trading platform via our service.

Personal information you provide directly to third-party platforms to facilitate transactions, including your full name, address, phone number and email address.

5. Legal basis and purposes of personal data processing

We process your personal data for the purposes set out in this section and in accordance with the relevant legal basis.

Your personal data may only be used by the company if a legal basis exists. The legal grounds on which the company can process your personal data:

  • You have consented to the processing of your personal data for one or more purposes. This occurs when you submit personal information through the website, allowing us to transfer it to a third-party trading platform.
  • The company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or defend against legal claims.
  • Processing must comply with all legal requirements.

Please email us for more information on the processing required to safeguard our legitimate interests.

Below are the reasons and legal bases for using the personal data you provide. Personal data.

Scope
Legal basis

To share your personal information with third parties when you request access to digital trading

If you request it, we may ask you to provide personal data that we will forward to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

We require personal data to respond to your requests, questions or concerns regarding our services.

The company’s or a third party’s legitimate interests must be processed.

Personal data is processed to fulfil any administrative, judicial or legal obligation.

Processing is necessary to comply with legal obligations.

To improve our services, we may process personal data. This includes, among other things, any crash or malfunction reports we collect in connection with those services.

The company needs to process its legitimate interests or those of a third party.

Safeguard Our Services Against Fraud and Misuse

Processing must align with the legitimate interests of the company or a third party.

To deliver and manage activities in line with our service requirements, such as back-office operations, business development, strategic decision-making and oversight mechanisms, etc.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

We employ a variety of analytical techniques, including statistical methods, to conduct analyses and inform decision-making across a wide range of issues.

The legitimate interests of the company or those of a third party must be processed.

To protect our assets, rights and interests—and those of third parties—we have implemented HTML0 to assert and uphold legal claims. In doing so, we may process personal data in compliance with applicable laws, regulations, agreements, conditions, terms or policies to safeguard these rights and interests.

Processing is essential to support the company’s legitimate interests or those of a third party.

6. Transferring Personal Data to Third Parties

The company may also share personal data, including IP addresses, with third-party service providers—such as hosting and storage providers—for analysing user experiences.

You may also ask us to disclose certain personal data about you to third-party trading platforms. In such cases, we will provide the data you supply, and each platform will process it under its own privacy policy. Your information may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This allows it to acquire the resources needed to enhance and improve the products and services offered to its customers.

If required to protect the rights or assets of third parties, the Company may disclose personal data to regulatory, local or other official authorities.

We may disclose your personal data to prospective investors, buyers, or lenders of the company or any group entity in the event of such a transaction (including the transfer or sale of the company’s or any group entity’s assets), or in connection with any merger, restructuring, consolidation, or bankruptcy involving the company or any group business.

7. Third-Party Cookies and Services

We may engage third-party services, including advertising and analytics providers. These providers may also utilise cookies or other technologies.

Cookies are small text files stored on your device each time you visit or use the website. They gather information about your preferences and browsing habits to enhance your user experience, remember your settings and personalise the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.

Some cookies are session cookies; they are downloaded temporarily to your device and removed when you close your browser. Other cookies are persistent and remain on your device after you close your browser, helping the website recognise you as a returning user and facilitating your next visit.

Types of cookies:

We may utilise them for their designated purpose:

Cookie type

Cookies are essential for site functionality

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use cookies to deliver the information, products and services you require.

They’re necessary for your device to download and stream data. This enables you to browse the website, use its features, and return to previously visited pages.

Additional Information

Cookies store personal information, such as your username and last login date, to confirm your logged-in status on the site.

Session cookies are deleted when you close your web browser.

Cookie Type

Functional cookies

Scope

Cookies enable us to recognise you each time you visit our website and remember your preferences.

Additional Information

They remain saved until their expiry date, even after you close the browser.

Cookie type

Performance Cookies

Scope

We use cookies to collect statistical data on our website’s performance and drive its improvement. They also enable us to analyse how visitors use the site.

Additional Information

Cookies collect anonymous data that isn’t associated with any identifiable individual.

These cookies are deleted when you close your browser. All other cookies remain valid indefinitely.

Cookies have been blocked or removed

To disable or delete cookies, update your browser settings. Below are links to guide you through the process for the most popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.

Online Tracking Notice

The Company retains your personal data only for as long as necessary to fulfil the processing purposes set out in this policy, or for any longer period required or permitted by applicable laws, regulations, policies or orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it is no longer required.

9. Transfers of personal information to third-party countries or international organisations

Your personal information may be transferred to other jurisdictions, for example to a third country (i.e. any country other than your country of residence) or to international organisations. The Company takes all necessary measures to safeguard the personal data you provide and ensures that individuals can exercise their rights and obtain effective legal remedies.

All residents of the European Economic Area (EEA) enjoy these protections and safeguards.

  • Transfer to a third country or international organisation that the European Commission has recognised as ensuring an adequate level of protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is effected under a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
  • The transfer was conducted in line with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can supply details of the security measures it employs to protect your personal data when transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk.

10. Securing Personal Data

We have implemented robust organisational and technical measures to protect personal data. These measures prevent accidental or unauthorised destruction, loss or modification of personal data.

While we make every effort to secure your personal data, we cannot guarantee it will remain error-free. We are not liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third-party access or any other circumstances beyond our control.

In the event of legal or regulatory obligations beyond our control, we may need to disclose your personal data to third parties, including government authorities. We cannot dictate the security measures these third parties use to protect your personal data in such circumstances.

Personal data transmitted over the Internet cannot be completely secure. We cannot guarantee the protection of any personal data you send us online.

11. Links to Third-Party Websites

This site contains links to third-party websites and applications. These platforms operate independently of the company, and we are not responsible for how they collect or process personal data. This Policy does not apply to any activities conducted through those sites or apps.

Before accessing or using any third-party websites or apps we recommend, please review their privacy policies. We also recommend providing your personal data directly to them.

12. Changes to this Policy

This policy may be amended at any time without prior notice. Whenever we update it, we will post the revised version on our website. Moreover, for significant changes, we will endeavour to notify you through the most appropriate channels and publish an announcement on our site. Unless explicitly stated otherwise, all amendments take effect immediately upon publication of the updated policy.

13. Your Rights Concerning Your Personal Information

You have the right to request verification of the accuracy of any personal data we hold about you, correct any errors, or delete any data we no longer need. You may also limit how we process your personal information.

If you are based in the EEA, please visit this page:

You have the right to access any information relating to the personal data you provide. To exercise your rights, please email us at the address below.

Access rights

The Company can verify the accuracy of the personal data it processes about you. Once confirmed, you can access your personal data.

The Company will supply an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be delivered electronically upon request.

The right to access personal data should not infringe on the rights and freedoms of others. If honoring a request would adversely affect another individual’s rights or freedoms, the company may refuse or restrict compliance.

Right to rectification

The Company reserves the right to rectify any inaccurate personal data. You may request the correction of incomplete personal data concerning you, in line with the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw your consent and no legal basis for processing remains; (c) You object at any time, for reasons specific to your situation, to processing your personal data based on legitimate interests pursued by us or a third party; (d) Personal data have been processed unlawfully; or (e) Personal data must be removed to comply with a legal obligation of the company.

This right does not apply when processing is necessary to (a) comply with a legal obligation under European Union or Member State law, or (b) establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict its processing.

If you request that your personal data be restricted, we will only retain it with your consent, to establish, exercise or defend legal rights, to protect another individual's rights, or where an overriding public interest exists within the European Union or its member states.

Your Right to Data Portability

If an automated system processes your personal data with your consent or under a contract to which you are a party, you have the legal right to access and review the personal data you provided to the company.

You may request that your personal data be transferred directly from the company to another controller where technically feasible. Your right to erasure is preserved even when you exercise your right to data portability. Exercising this right will not infringe upon the rights or freedoms of others.

Right to challenge

You may object at any time to our processing of your personal data on the grounds of legitimate interests pursued by the company or a third party, including any profiling based solely on those interests. We will only cease processing if you can demonstrate that your rights, freedoms or interests—or the establishment, exercise or defence of legal rights—override those legitimate grounds; if we can demonstrate compelling legitimate reasons, we will proceed with processing.

Regarding direct marketing, you have the right to object to the processing of your personal data at any time.

Right to Decline Consent

You may withdraw your consent for the processing of your personal data at any time. This will not affect the lawfulness of any processing undertaken prior to its withdrawal.

You are entitled to lodge a complaint with your supervisory authority.

You may lodge an appeal with the supervisory authority designated by any EU member state to protect individuals’ fundamental rights in the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights to personal data, as detailed in Section 13.

We will provide the information you have requested under section 13 of this agreement within one month of receiving your request. If necessary, this timeframe may be extended by up to two months, depending on the nature and volume of your request. We will notify you of any extension and the reasons for it within the initial one-month period.

As long as it does not conflict with section 13, any information you request under your section 13 rights will be supplied free of charge. However, if your request is unfounded or excessive, especially if repeated, we may impose a reasonable fee to cover administrative costs for supplying the information or fulfilling the request, or we may refuse to comply.

If we have any doubts about the requester's identity, the company may ask for further information.